|
Emergency Information
If you are experiencing an outage
in your electricity, natural gas, water services
please call our 24-hour emergency number 268-6999.
CALL BEFORE YOU DIG
| Iowa One-Call
|
811
(national number) |
If it is not an emergency and it is after hours
please call 266-1761. Office hours are Monday through
Friday 7:30 a.m. to 5:30 p.m.
Mailing Address:
P.O. Box 769
Cedar Falls, IA 50613
The CFU phone numbers listed below are in service. To reach
individuals or departments not listed below, please call the Switchboard at
266-1761.
Telephone Numbers in Service at CFU (all prefixes are 319)
| 268-5280 |
Customer Service main number for billing, payments,
start/stop service
Office hours are 7:30 a.m. to 5:30 p.m. weekdays |
| 268-5221 |
Help Desk for Internet and cable TV tech support (or
e-mail support@cfu.net)
Weekday hours 8:00 a.m. - 9:00 p.m. Weekend hours
9:00 a.m. - 5:00 p.m. |
| 266-1761 |
Switchboard for all other calls answered 24 hours a day,
7 days a week |
| 268-6999 |
24 hour emergency line |
| 268-5297 |
Electric service |
| 268-5340 |
Gas Service |
| 268-5340 |
Water Service |
| 268-5283 |
Cable TV & Internet Services |
| 268-5355 or 268-5359 |
Energy Services
for CFU Energy Efficiency Assistance |
| |
updated Nov 6, 2008 |
CyberNet Internet Service
If you are having problems with your CyberNet
Internet service, call 268-5221 between 8:00
a.m. to 9:00 p.m. Monday through Friday and 9:00
a.m. to 5:00 p.m. Saturday and Sunday.
Frequently Called
Numbers
Questions
about your bill:
| Customer Account Services |
268-5280 |
| Customer Credit Services |
268-5281 |
Questions about services:
| Cable TV & Internet Services |
268-5283 |
| Power Outages-Wires Down |
268-5297 |
| Water Discoloration |
268-5340 |
| Natural Gas Odors-Leaks |
268-5340 |
| Advertise on CFU Cable |
268-5392 |
| Commercial Broadband Service |
268-5226 |
|
Contact Numbers
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