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Use
the tips below if you are having trouble with your
Cable TV.
No Picture - Black or
Blue Screen
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Verify power to outlet works |
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Verify the red button on
the digital cable box is lit. If not, check
power button on the digital box. |
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Check the power to the TV
set. |
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Verify that your VCR is
on Channel 3. |
All Snow on One TV
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Make sure the cables tightly connected. |
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Verify that the TV on channel 3 |
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Has equipment been moved? |
All Snow on All TVs
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There may be outage in your area. |
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If landscaping is being done, a cable
may have been cut. |
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Call Cedar Falls Utilities at 268-5283
or after hours call 266-1761. |
No Sound
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Verify volume is turned up. |
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Verify mute is not on your TV or digital
box. |
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Check if your digital box is on SAP mode
using the settings button on your remote
control. |
rEc Shows in Display
on Front of Digital Box
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If no program timer is set up or no program
is being taped, press exit on the remote
to remove. |
TV Screen Show That
Digital Box is Updating
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Wait for the time to show on the display
on the front of the digital box. The digital
box should then work. |
Message on TV Screen
- No Data Available
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Information on programs are being filled
in and new program listings are being updated. |
Interactive Program
Guide Shows 2 Hour Ahead Programming
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Press "C" button to get the
correct program and current time. |
Ghosting or Double Images
on Local Channels
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Check your cable connections to make
sure they are tight. If this is happening
on more than one TV call CFU at 268-5283
or after hours call 266-1761. |
Pixeling (black squares)
on Channels Over 100
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Check the cable connections to make sure
they are tight. If the problem persists or
occurs on more than one TV call CFU at 268-5283
or after hours call 266-1761. |
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Technical Support
overrated